For small online stores on Gmail
Stop answering the same bullshit emails.
Pilot waitlist opening soon.
Example: illustrative demo of the planned product. Not a real store.
Question about returns
Maya Ellison <maya@customer.example>
to hello@juniperandrye.example
Hi! What's your refund policy if I don't like a candle's scent?
Found in: Refund policy (juniperandrye.example/policies/refund-policy)
Unused items can be returned within 30 days of delivery for a full refund. Buyer pays return shipping.
Draft reply to Maya Ellison · Source: Refund policy
Hi Maya,
Thanks for getting in touch!
Our policy is that unused items can be returned within 30 days of delivery for a full refund, with return shipping paid by the buyer.
Full details: juniperandrye.example/policies/refund-policy
If you'd like to start a return, just reply here and we'll take it from there.
Juniper & Rye Candle Co.